Cancellation policy
Purchase Options Cancellation Policy
Last updated: 02/10/2026
At Lion’s Head Coffee, we offer flexible purchase options, including one-time purchases and subscription-based recurring orders. Please review the cancellation terms below.
Subscription Cancellations
You may cancel your subscription at any time through your customer account portal.
To avoid being charged for an upcoming order, cancellations must be made at least 24 hours before your next scheduled billing date.
Once a subscription order has been shipped, it cannot be canceled or refunded.
How to Cancel
To cancel your subscription:
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Log in to your Lion’s Head Coffee customer account
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Navigate to Manage Subscriptions
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Select Cancel Subscription
If you need assistance, contact us at Info@lionsheadcoffee.com before your next billing date.
Skips & Changes
Subscribers may also:
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Skip an upcoming shipment
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Change delivery frequency
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Update products or quantities
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Update shipping or billing information
These changes must be made before the next billing cycle to take effect.
Failed Payments
If a recurring payment fails, we will attempt to process the payment again automatically. If payment cannot be completed, the subscription may be paused or canceled until updated payment information is provided.
Refunds
Subscription orders that have already been processed and shipped are non-refundable.
Questions?
We’re here to help.
Email: info@lionsheadcoffee.com
Lion’s Head Coffee – Bold Coffee. Bold Faith.